5. Wireless network setup (applicable to WiFi models)

Wireless network connection type is divided into basic structure mode and WiFi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.4 Wireless Network Setup FAQs.

5.1. Basic structure mode

You can connect a computer to your printer via access point (wireless router) as the medium. Access point (wireless router) connection is divided into wireless network setup and WiFi Protected Setup (WPS).

Important: Before wireless network installation, you must learn about the service set identifier (SSID) and password of your access point in order to use them during wireless network setup. If they cannot be determined, please consult your network administrator or access point (wireless router) manufacturer. If you cannot confirm, please consult your network administrator or access point (wireless router) manufacturer.

5.1.1. Wireless network setup tools

If your computer has been installed with a driver and had been connected to wireless network, but the wireless network was changed, you can set it again with wireless network setup tools.

5.1.1.1. Preliminary preparations

1. Access point (wireless router).

2. A computer that has been connected to network.

3. A printer that has wireless network function.

5.1.1.2. Setup methods of wireless network setup tools

1. Take the wireless network setup tool in computer.

1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”.

2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool" on the computer Finder menu bar.

2. Use USB cable to connect and configure. Select "Yes, I have an USB cable that can be used for installation" in the following interface. Click "Next".

2.1 The computer has been connected to wireless network.

1) The currently wireless network currently connected to computer is selected as wireless network configuration tool by default. Complete configuration according to interface prompt.

2) Please tick “No” to configure other wireless network needed to connect to. Complete configuration according to interface prompt.

2.2 The computer is not connected to wireless network Input the SSID (case sensitive) and password of access point (wireless router) in the interface below. Complete configuration according to interface prompt.

3. Use WPS connection .

Select “No, I don't have a USB cable” in the interface below and then click “Next”.

1) Use WPS method to perform steps below to start wireless network on printer. (Please refer to Chapter 5.1.2 for detailed WPS configuration)

2) Judge if the printer is successfully connected according to the status of WiFi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration.

5.1.2. WiFi Protected Setup (WPS) setup

If the access point (wireless router) supports WiFi Protected Setup (WPS), the WiFi key on the control panel of printer and WPS key on access point (wireless router) can be pressed in order to connect the printer to wireless network.

5.1.2.1. Preliminary preparations

1. The access point (wireless router) supports WiFi Protected Setup (WPS).

2. A printer that has wireless network function.

5.1.2.2. WiFi Protected Setup (WPS) method

1. Turn on the power of printer and access point (wireless router).

2. Make sure the printer is in ready state.

3. Press "WiFi" button on the printer panel for over 2s until the WiFi indicator flashes in blue and then release the button.

4. Press the WPS key on access point (wireless router) within 2min and then release it.

5. When the access point (wireless router) and printer start to connect, the blue WiFi indicator of printer starts to blink. The blue WiFi indicator of printer will be normally on after successful connection.

If the connection is not established after more than 2min, the printer will return to its ready state, the WiFi indicator will be off and WiFi Protected Setup (WPS) connection will fail. If it is needed to connect again, please repeat steps 3-4 above.

5.1.3. How to disable the WiFi network connected

Connect the wireless network in infrastructure mode by the steps above. If connected, the WiFi light on the control panel is normally on. Press and hold this button for more than 2s to disconnect from WiFi network (WiFi light will be off).

5.2. WiFi Direct mode

You can connect wireless client (including the computer and mobile device with wireless network feature) to wireless network printer without using the access point (wireless router).

5.2.1. Preliminary preparations

1. Printer with the WiFi Direct feature.

2. Wireless client (including computer and mobile device with wireless network feature).

5.2.2. WiFi Direct connection

1. Turn on printer power.

2. Before connecting to printer hotspot, turn on direct WiFi connection of the printer by short pressing "WiFi" button on the panel.

3. Press the “Menu key” – “Network Info” – “WiFi dir. Info” on control panel of printer to view "SSID" and "Password".

4. Turn on the computer or mobile device with wireless network function; select the SSID of WiFi Direct and input password to connect.

5.2.3. How to disable the WiFi Direct

1. Turn on printer power.

2. Press "Menu", "Network Set", "WiFi Direct" and then "Off" on the printer's control panel to disable WiFi Direct.

5.3. How to switch wireless frequency

If you need to switch the wireless frequency, you can do it through the following steps:

1. Turn on the printer.

2. Press the “Menu key” - “Network Settings” - “Wireless Network Setup” - “Wireless Frequency Setting” on control panel of printer to switch the wireless frequency.You can also switch the wireless frequency by accessing the embedded Web server, please refer to “Wireless setup”。

5.4. Wireless network setup FAQs

1. The printer is not found.

• If the power of computer, access point (wireless router) or printer is turned on.

• If the computer is connected to printer with USB cable.

• If the printer supports wireless network connection.

2. SSID cannot be found when network is connected

• Inspect if the power switch of access point (wireless router) is turned on.

• The printer cannot find the SSID of the access point (wireless router) you need to connect, please check the SSID of access point and try to connect again.

• Every time when the setup of access point (wireless router) is changed, you must set up the wireless network of printer again.

3. Connection failure

• Please inspect if the safe mode and password of access point (wireless router) and printer is correct.

• Inspect the wireless receiving around printer. Signal receiving may be affected if the router is away from the printer or there is an obstacle between them.

• Turn the power of access point (wireless router) and printer off and then restart them and set up.

• Please check if the access point (wireless router) and the printer are on the same wireless frequency. If you need to switch wireless frequencies, please refer to “How to switch wireless frequency”.

4. The following aspects should be inspected if the printer has problems while they are used in network:

• Inspect if the firewall software blocks communication. If the computer and printer are connected in the same network but they cannot be searched, the communication might be blocked by firewall software. Please refer to the user guide of firewall software to turn firewall off and then try to search the printer again.

• Inspect if the IP address assignment of printer is correct. You can inspect IP address by printing the network setup information page of printer out.

• Please refer to the following steps to check if printer and computer are in the same network:

1) Select "Command prompt" as shown below.

a. Windows 8/10 system：Select "Search" button in the Start Menu and input "Command prompt"in search bar，then press the "Enter”button in the keyboard.

b. Windows 7/Vista/XP system：click "Start" menu-"All procedures"-"Attachment"-"Command prompt ".

2) Input ping and your printer IP address in popup window, and press "Enter" button.

For example: ping XXX.XXX.XXX.XXX(“XXX.XXX.XXX.XXX” is printer IP address)

3) If RTT is indicated in the window, that is to say your printer and computer are in the same network.If RTT is not indicated in the window, please refer to Chapter 5 to re-configure the printer wireless network.